October 23, 2012
Recently I spoke with Marianne McGee of Healthcare Info Security about security considerations for health care exchanges.These range from regulatory requirements, technology best practices, the interests of employers who use exchanges to deliver a health insurance solution to their workers, retired or present, and most importantly the experience of the health care consumer.
All these requirements and interests are critical, and with the right focus, they can all be accomplished in a way that creates a premium experience for the ultimate user of the exchange – the consumer.
In this podcast, I speak with Marianne about
- Technological considerations, including the trifold data security standards of the technology, banking and health care industries, which we have implemented on the Extend Health exchange.
- User experience considerations, particularly the importance of designing robust consumer authentication that secures consumers’ accounts and personal health information.
- Thoughts on the challenges that lie ahead for the state exchanges now developing their platforms and consumer interfaces.